Information for carers and whānau

Family Leadership Alliance (FLA) Media Release

The FLA is a collaboration between Parent to Parent New Zealand, Imagine Better and SAMS. Click here for the latest media release on our response to the Health & Disability System Review.

IPC Guidance for Alert Level 1

The Ministry of Health has released new Infection Prevention and Control (IPC) guidance for Alert Level 1 in health and disability settings.  Thank you to all who have contributed to the development of these documents. This guidance should be used in conjunction with your organisation’s IPC guidance, where available. The documents are available on the […]

Alert Level 2 guidance

Please find attached Alert Level 2 guidance for disabled people, their family, whānau and aiga. While this guidance is current as at 21 May 2020, the rules around Alert Level 2 may change, particularly for gatherings. For the most up to date guidance, please see: or

Clinical guidance to health professionals

Please find below a link to the clinical guidance that the MoH has developed (with the Donald Beasley Institute) for health professionals responding to patients with an intellectual disability. Whilst it has been developed within a COVID-19 context, it obviously has a much broader application. They are also developing similar guidelines for autistic people. Advice […]

PPE guidance update for Alert Level 2

Please find a link to an update by the MoH on PPE guidance for Alert Level 2.

MoH Alert Level 2 Guidance

Covid-19 (MoH)

Please go to the Ministry of Health website which is constantly updated for information on Covid-19. This is where you will find information specifically for disabled people and their family and whānau as well as links to accessible formats. Information on the website includes Covid-19 assessment and testing and so much more … ·   […]

Information from MSD on medical certificates, disability allowance, additional funding …

The Ministry of Social Development (MSD) has made some temporary changes to document requirements as part of the COVID-19 response. The changes are helping to make things easier for people and ensure they continue to receive support during this time. Here is an overview of some key changes they’ve made: No medical certificate renewals for […]

Information on Family Funded Care

Advice for Providers on level 4 requirements, specialist advice, legal interventions …

Please find some guidance below from MoH regarding the challenges related to maintaining individuals in services during the requirements of Alert Level 4 for COVID-19. Alert Level 4 requirements As of midnight Wednesday 25 March 2020, everybody needed to be at the place where they could best be supported during the Alert Level 4 lock […]

General information to the disability community (including PPE and building your bubble)…

We hope you and your whānau are safe and taking care of each other. This is a significant time for us in Aotearoa – and all over the world. I know that this is causing concern and anxiety in our community. I want to reassure you that our small and passionate team are working hard […]

Information from MoH on essential and non-essential services …

An initial list and guidance of essential services has been published on This list may be updated before we move to Alert Level 4, so please check that link if the initial list doesn’t answer your question right now. Essential services will continue working at Alert Level 3 and Alert Level 4 but will put […]

Information sheet for disabled people and family/whānau …

Below is a link is to an information sheet for disabled people and family/whānau and an information sheet for residential care providers about COVID-19.  This is located on the MoH website. The information sheets are in Word and PDF format. COVID-19 – information for disabled people and residential care providers

Where to go to for health advice on COVID-19 …

This information is to provide an update to the disability community and sector on COVID-19. We will have regular updates about COVID-19 with disability relevant information to make it easy to keep up to date with the latest information and developments. I would like to assure you that the Disability Directorate is taking the response […]

Other News

Preparing for a New Era

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